FAQ'S

HOW CAN I BOOK YOUR SERVICE?

Choose your package or get in touch to discuss your requirements. To secure your date we require a £250 deposit with the remaining balance due 14 working days before your event. We only accept payments by BACS. The deposit is non-refundable. If you would like to meet us beforehand to discuss your wedding plans or arrange a zoom call get in touch so we can set a date that is convenient for you

WHY DO I NEED TO SIGN A CONTRACT?

A written contract is legally binding and is there to protect both parties (the 'client' and 'us' or 'Company') and to make clear the work that is to be carried out, payments to be made and that you agree to our terms and conditions. All written correspondence such as emails, letters, texts and DM's also form part of our contract with you. We will email you a link to an online form to fill in your details about the event and to sign the contract

DO I NEED TO SIGN A CLIENT RELEASE FORM?

DOES YOUR PRICING INCLUDE INSURANCE AND EXPENSES?

Yes of course, we have Public Liability Insurance and Professional Indemnity Insurance and our travel expenses are covered up to a 100 mile radius of our base in Colchester, Essex (excludes overseas)

WHAT MUSIC CAN I USE IN MY WEDDING FILMS?

Royalty free music can be used in your wedding films and highlights trailers. We purchase the relevant licenses from companies such as Soundstripe, Songfreedom, Artlist and The Music Bed. You can choose which tracks you would like to use from these suppliers but most clients leave it to our discretion. However if for example a DJ is playing copyrighted songs in your video or there is an organist and choir singing in the Church we have to purchase an MCPS/PPL licence as well for private use only and does not cover social media distribution

DO I NEED PERMISSION FROM THE CHURCH FOR YOU TO RECORD THE SERVICE/CEREMONY?

Yes. Filming in Churches and other places of worship are common place however permission must be sought well in advance, especially if you require us to film a choir or organist who usually require a royalty fee. Any additional fees required by the Church other than an MCPS/PPL license are payable by you

DO WE NEED PERMISSION TO FILM IN PUBLIC PLACES?

Yes, in most cases. To avoid any unnecessary confusion or embarrassment should filming have to be halted by the authorities always approach the local council, organiser or appropriate persons responsible and seek permission. Filming in, for example, the Royal Parks in London requires permission and a filming fee. For most public places permission will be granted and no fee is liable but this needs confirming well before the Wedding or event

HOW LONG DOES IT TAKE TO EDIT OUR WEDDING FILMS?